Simple, Voluntary, and Collaborative.
Mediation follows a simple, voluntary process where all parties agree to participate and work through concerns with the support of a neutral mediator.
How Does it Work?
The mediation process begins when one party submits a request. Mediation only moves forward when all parties agree to participate.
During mediation, participants are supported in:
Identifying and clarifying key concerns
Improving communication and understanding
Exploring solutions that work for everyone
Sessions are private and confidential. Information shared cannot be used in court, except in situations involving criminal activity or threats of harm.
Mediation may be conducted:
Online (secure video)
In person
By phone
Sessions can be held with all parties together or separately, depending on comfort and safety needs.
What is Included?
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Issues such as parking, noise, pets, children, property boundaries, fences, shared spaces, nuisances, trees, trespassing, or ongoing conflicts between neighbors.
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Concerns related to rent increases, repairs, housing conditions, security deposits, lease terms, evictions, lockouts, notices, retaliation, HOA disagreements, and reasonable accommodation requests.
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Conflicts involving goods or services, billing issues, refunds or returns, contract disagreements, failure to provide services, lost packages, deposits, or warranty denials.
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Disagreements involving current or former household members, including housing-related conflicts, financial responsibilities, debts, business matters, or changes in living arrangements.
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Issues related to contracts, partnerships, service agreements, or alleged breaches of contract.
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Concerns involving medical billing, debt collection, insurance providers, coverage disputes, or emergency services.
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Situations involving law enforcement or judicial systems, including conflicts affecting injured parties, involved individuals, professionals, or community members.