No, we do not provide emergency housing. In California, the only form of emergency housing available through the city is typically shelters. Our focus at My New House is to assist individuals and families in finding long-term, affordable housing opportunities for low-income residents across the state.

We guide clients through eligibility, income requirements, and housing applications. We help match you with current listings and support your application with professional references.

We are not affiliated with any of the properties. We act as a support system to help bridge the gap between you and housing opportunities.

All long-term housing programs in California require applicants to have some form of income. We follow each county’s low-income housing limits. Unfortunately, we cannot assist individuals who have zero income at this time.

Schedule an Appointment at mynewhousela.com/contact.

Become a Client by submitting your intake form, ID, and medical insurance cards for all applying.

Receive Personalized Support from a team member who will assess your needs.

Get Custom Matches based on your situation.

Apply with Our Help—we assist with the application and include a professional cover letter.

Yes. In order to be considered a client of My New House, you must submit a valid ID and medical plan card for each member of your household applying for housing. Without this, we cannot proceed with your case.

Appointments fill up fast. If none are showing on the site, it means we’re fully booked. Please check back frequently.

You will receive a monthly list of housing opportunities in California. If any interest you, you can visit our office and we will help you apply.

No. While some clients choose to search independently, we are here for those who need support in navigating the process.

No. We help you apply and access opportunities, but we do not have control over the final decision made by property managers.

The time to secure a housing unit can vary. While it may take over three months—especially for properties still under construction—some clients have received good news within just a month of submitting their application. Ultimately, it depends on the specific property or housing development.

Yes. While not all properties accept individuals without immigration status, many do—and we help match you with those that don’t have this restriction.

We can guide you through alternative methods to get approved, even with low or no credit.

Most properties ask questions regarding criminal history. Our case managers will discuss this with you to help determine eligibility.

We reserve the right to refuse services to anyone who does not come in peace or respect our guidelines.

Due to limited space and the high number of clients being served throughout the day, we kindly ask that you do not bring children or pets to your appointment. Our offices are small and in constant use, and we want to ensure a calm and focused environment for everyone. Thank you for understanding.

Please plan to be with us for approximately 90 minutes. This allows enough time for us to review your documents, discuss your housing needs, and go over available options.

We assist clients in the order of arrival. If you are more than 30 minutes late, it’s best to reschedule your appointment to ensure we have enough time to serve you properly. This helps us stay on track and be fair to everyone who arrives on time.