The site is the official knowledge base and support center for the Casebook human services software platform. It provides structured documentation, step-by-step guides, FAQs, and tutorials to help users understand and use the various Casebook applications (such as intake, case management, provider management, reporting, and administration). The Help Center includes:

• Knowledge Base articles organized by topic (e.g., Getting Started, Admin, People, Intake, Engage, Track, Access, Reporting, Integrations).

• How-to guides for common tasks like creating reports, managing users, configuring workflows, and generating dashboards.

• Customer support options for contacting Casebook’s support team and accessing release notes.